This form is to report non-urgent repairs. Please contact us on 0300 777 3000 if you’re reporting an emergency repair.

Examples of emergency repairs include:

• An immediate danger or health hazard to occupants.
• Serious damage to the property.
• No essential services i.e. light, power, water and sanitation.
• Serious flooding and leaks (internal/external).
• Lift breakdowns.
• Damage to doors or windows that makes the home insecure.
• Blocked toilet (if there is only one).
• Dangerous walls and other elements.