Affordable rents and service charges

Deciding together how much rent you pay
We have around 9,000 homes across Neath Port Talbot and the surrounding areas and last year we collected £48 million in rent, received £6 million from a Welsh Government grant and £2 million from other income.

We have worked with you to consider how much rent to charge for 2024/25 (based on guidelines given to us by the Welsh Government). Your views about affordability have given us a great understanding of what you think about the rent you pay.

Affordable and fair
You have told us that our rents and service charges are generally affordable and fair, but we want to continue our work with you to aim for fairness and sustainability based on our four affordability principles: 

1. We will compare our rents against market rents.
2. Our rents will be affordable in line with the Living Rent Model for households with a low wage.
3. Our rents will consider the number of bedrooms you have.
4. We will set out what you will receive for service charges, and will ensure the amount is fair, reasonable, and provides value for money.

The majority of our money is spent on improving and maintaining your home and on our services.

Visit our service charges page to find out what we include in our service charges

Click here to read our affordability policy