Microsoft global outage

Friday 13 November 2026

A screen showing computer code

Due to the global Microsoft outage some of our systems are down and you may have trouble getting in touch with us.

Our call centre is affected and whilst your call may connect, our call handlers will not be able to hear you. E-mails are also not coming through. Please bear with us as we work on getting an alternative system up and running as quickly as possible.

It has also affected internal systems for multiple teams including answering incoming calls and processing jobs for tenants. 

There is nothing to suggest that this is due to a cyber attack so all data is understood to be safe.

Thank you for your patience whilst Microsoft are working to fix the problem.