Making changes to your home
Monday 27 October 2025
As a responsible landlord we need to ensure your home is safe and secure.
So, any changes you want to make to your home must be agreed by us. We call this Landlord’s Permission.
You can make improvements, alterations and additions to your home, but we need you to ask us before any work starts. We will carry out some checks, then give you written confirmation if we are happy for you to carry out the work.
If you’ve already made changes without asking us, please get in touch so we can assess the work carried out and either grant permission or ask that changes are made.
To request permission to make any changes, give us a call on 0300 777 0000.
