Contract talk – loss of a loved one

The passing of someone close to us can be one of the hardest things we ever have to go through.

There are certain practical things that need doing, such as registering their death.

The ‘Tell Us Once’ service allows a person to inform all the relevant government departments when someone dies. However, we are not part of this service, so if your loved one is a tenant you need to get in touch with us directly.

It is important to inform us of the death as soon as you can and provide a copy of the death certificate so we can make the required changes.

This includes putting ‘the late’ on our records and any correspondence for a period of time, something we legally must do.

Our housing team can give advice about what happens with the contract, which depending on circumstances could include clearing the property, survivorship, or succession rights.

The government have a check list of what you need to do when someone passes, you can find it here What to do after someone dies: Register the death - GOV.UK (www.gov.uk)

Grief can be overwhelming, Cruse Bereavement can help. Call 0808 808 1677 or visit their website www.cruse.org.uk